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Vikas Kamat
 Vikas Kamat is a programmer- entrepreneur living in Birmingham AL. This blog is a complex mix of Indian culture, life in southern USA, computer sciences, and sports. Opinions are his own.
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Computing, Libraries, Tennis, India & other interests of Vikas Kamat

'

Server Dilemma Durable Link to this BLOG
Choosing a Webhost is Harder than Choosing a Wife

I've got a splitting headache.

First, someone wanted to buy Kamat.com. My question was why?

Then someone discovered an un-patched software (it is rare, since I write most of the software, so far we have been free from such attacks) and attacked our server. Apparently I have been running a very old version of Linux and Plesk. But my provider (Interland, I have been with them for five years, I understand that they have sold the business) says they can't upgrade, and the only alternative is to go in for a new server for almost three times the current price!

So I started a research to find an alternate host and I have discovered that I have been overpaying all along!

And the more I learnt about Webhosting business, the more confusing it has gotten. I think selecting a wife/soulmate is easier than selecting a webhost! So much drama, so many options, so many reviews... Whatever happened to the old fashioned way of doing business?

Old Fashioned Way of Doing Business

My family has been in the clothes business forever (over a hundred years). When Pach Hegde wanted a shirt, he'd come to the shop and just say "I need a new shirt". That's it! Then he would start reading newspaper or discuss the price of areca-nut.

We knew his budgets, what kind of colors and fabrics he liked. We knew his size. We would dispense the cloth and send it to his tailor Girgol with the word "Shirt for Pach Hedge, should be ready before the festival". The tailor knew where Mr. Hegde liked his secret pockets (Hegde had to carry big amounts of cash and travel overnight) and the size of Mr. Hegde's collar bone.

I know things have changed. Mr. Hegde is no more. There are no custom tailors in our neighborhoods. But I thought I'd remember this story to illustrate how the vendors and service providers understood the customer's needs and how the customers trusted the service providers with their judgment of what was in their best interest.

Thanks for offers of help with my server. What I have now is a self-managed dedicated server. What they want me to have is a manged high-performance server. Send your recommendations to Contact Kamats

Update Aug. 5: I have found an alternate provider.

(Comments Disabled for Now. Sorry!)First Written: Saturday, July 29, 2006
Last Modified: 8/9/2006 11:27:39 PM

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