Computing, Libraries, Tennis, India & other interests of Vikas Kamat
|Improving E-Commerce Websites|| |
| Improving E-Commerce|
While Dell and BestBuy have very successful e-commerce websites, I
found that they disappointed me in their usability. Consider the following:
- On Dell.com, once I book-marked what I wanted to buy, there was no way to get the detailed specifications of the product easily. To go from the product
to its details,
I have to go back to the product category, choose the model, and then click
on "Tech Specs"; and that's the shortest path; most people would go to start page, choose the market (small-business, home or government), choose notebook, and then model, and the specs. Argh!
- There is an old exploit in BestBuy.com website very popular among
the electronics buffs:- if you add an item to your shopping cart when it is
on sale, even after the sale period is expired, you can buy it at the
sale-price. Hey, it might even be a feature!
But if you make the grave crime of removing it from the shopping cart, you
are condemned to pay the regular, non-sale price. This is certainly
- On BestBuy.com they have this download the "Browse
Weekly Ad." as a PDF. Cool, but wait, you can't print it! Some
brain-dead engineer decided to enable the security on those PDFs, and the
whole exercise is useless. So print it, I must perform a screen-capture,
paste it in a word-processor and then print. Welcome to user-friendliness.
Thanks to a reader-tip, I found a great deal on a Toshiba Satellite Notebook
and it's on its way.
Australian Broadcasting: The Homeless Documentary (requires QuickTime) -- Director Trevor Graham tracks six homeless people in six different cities of the world.
100 Years Ago: Willis Carrier invented air-conditioning.
|(Comments Disabled for Now. Sorry!)||First Written: Tuesday, August 20, 2002|
Last Modified: 8/20/2002
|This is how I surf the web. Turns out
creating your own start page beats all portals, back-flipping,
personalized corporate pages, and book-marking tools.